Customer information
Privacy policy
How Mione handles personal information when you use this website.
Who is responsible for your information
Mione operates this online store. For questions about personal information, contact us at [email protected].
Information handled by the website
WordPress and WooCommerce process information needed to operate the store, including account, order, checkout, security and essential cookie data.
Contact form messages
The Contact Form 7 form asks for your name, email address, topic and message, with an optional order number. Contact form messages are sent by email and are not stored in WordPress by default.
Orders and payments
Order information is used to process purchases, provide customer support and meet applicable record-keeping requirements. Payment details are handled by the payment provider selected at checkout.
Why information may be used
If customer services are activated, information may be used to answer enquiries or take requested steps before a purchase, fulfil an order, meet record-keeping duties and protect the service. Optional marketing or analytics must be explained separately and enabled only with any consent required by law.
Service providers and transfers
A live store may need hosting, email, payment, delivery or support providers to process information for the store. Their identities, locations and any safeguards for transfers outside the European Economic Area have not been configured for this preview and must be added before launch.
Storage and security
Contact form messages are not retained in the WordPress database by Contact Form 7 unless a separate storage extension is added. If an email is successfully delivered, it may remain in the sender, recipient or mail service systems. Retention periods for live customer, order and accounting records must be set to match the services used and applicable legal duties.
Your privacy rights
Where the GDPR applies, you may have rights to request access, correction, erasure, restriction or portability, and to object to certain processing or withdraw consent where processing relies on consent. You may also complain to a competent data protection supervisory authority. The live operator must provide a working contact route to exercise these rights.
Children and policy updates
This store is intended for adult shoppers and is not designed to collect information from children. We will update this notice when the live store, its providers or its data practices change. Please check this page for the latest version.